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Concierge Experience Terms & Conditions

Overview

The Concierge Experience is designed to provide guided support, coordination, and a streamlined process to help you select and move forward with services. This experience focuses on planning, organization, and preparation prior to service delivery.

Concierge Scope

The concierge experience includes guidance, coordination, and support based on your selected package. This may include reviewing options, assisting with details, and preparing next steps.
This experience does not include the cost of any services selected.

Payment Terms

Full payment is required for both:

  • The selected concierge experience package

  • The Coordination & Processing Fee

All payments must be completed prior to submitting the form and confirming your appointment.

Appointment Confirmation

Appointments are only confirmed once full payment has been successfully received.
Until payment is completed, appointment times are not guaranteed.

Service Costs

All standard service rates (childcare, household support, events, partnerships, or other services) are separate from the concierge experience and will be shared and confirmed prior to service.

Scheduling & Availability

Availability is based on current scheduling and service needs. Expedited timelines may require additional coordination and are subject to availability.

Changes & Cancellations

Concierge experience fees are non-refundable once the session has been scheduled or completed.
Any changes to scheduled appointments must be requested in advance and are subject to availability.

Information Accuracy

You agree that all information provided is accurate and complete. This allows our team to properly prepare and support your experience.

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